Q: How do I order on your website?
A: Simply find the product you want and click the 'BUY NOW' button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!
Q: What courier do you use in shipping?
A: Big Kart offers Cash on Delivery service nationwide. This is in partnership with LBC Express, CheckMeOut.Ph etc.
Q: How much is the shipping fee?
A: Shipping fee is FREE Nationwide on all orders.
Q: How long should I wait for my items to arrive?
Q: I did not recieve any confirmation, what should I do?
A: If you successful used our checkout system, you should receive a confirmation. However the tracking code may take a bit of time since it takes 24-48 hours to encode it via 3rd party logistics.
If you still did not receive any confirmation withing 24-72 Hours, please contact us at firstname.lastname@example.org
Q: My item has not arrived on the given time frame?
There are instances where the shipping time takes more than we stated, this is because of some reasons
* Incomplete address
* Unreachable mobile number
* Area not covered via COD or Area is considered as remote area
Always make sure to complete your Address to ensure a successful delivery.
For more questions, please email us at: email@example.com